BENSON PROJECT KNOWLEDGE
A documented cooperation process connects your store brief, quotation, design approval, manufacturing and opening-day handoff.
Share the measured site, merchandise, stock volume, staffing and intended opening date. Identify the decision maker and the person who can verify dimensions on site. BENSON uses this information to separate confirmed requirements from items still needing a survey.
Review the fixture schedule alongside quantities, dimensions, materials, finishes, hardware, lighting and packaging. Confirm what design, freight and installation support the quotation includes. Record exclusions and approval milestones before agreeing to proceed.
Review the floor plan and visual direction, then check the shop drawings and representative samples. A change to a counter may affect adjoining bays, cables or packing sizes. Keep one drawing revision and resolve those interfaces before production release.
Agree the progress updates and inspection evidence required for your order. Reconcile the final fixture schedule with the packing list. At delivery, document condition, missing parts and installation questions against the relevant package and fixture codes.
Retain drawings, finish references, hardware identifiers and installation records for maintenance or repeat orders. Send service requests with photographs, the affected fixture code and a description of the issue. Warranty coverage and response arrangements follow the agreed order terms.
Choose the layout from the stock, customer journey and daily staff work before fixing the cabinet count.
Read the process →
Use a clear hierarchy for new releases, premium cards, everyday stock and complementary accessories.
Read the process →
Match the structure, visible finish and cleaning requirements to the way each display will be used.
Read the process →Share the cabinet type, dimensions, card formats and quantity. We will review display, reserve storage and combination requirements for your quotation.